FAQ
Caro Hotel is a 5-star, independent, urban hotel located in the historic center of València. It is recognized for combining heritage, contemporary design, and an intimate, personalized stay, with historical architectural elements integrated into a timeless aesthetic and thoughtful service that values warm, human hospitality.
Caro Hotel is located in the Seu-Xerea district, in the very heart of València, just about 200 meters from the cathedral and close to other points of interest in the historic center. All of them are within easy walking distance, making it an ideal base for cultural visits as well as urban leisure or business stays.
The hotel has 26 rooms, each one different from the others. Some are set within the palace’s original spaces and incorporate architectural remains from different historical periods, which enhances its distinctive character and allows for a more private and personalized experience than a conventional hotel.
By its size and features, Caro Hotel can be described as a 5-star boutique hotel with a strong historical and heritage character. Its identity combines contemporary hospitality with a location and a building steeped in history.
Caro Hotel is the oldest standing building in València. It preserves remains and traces from different historical periods, which makes it a truly unique place in the city. Its distinctive value lies in its heritage legacy and its seamless connection with València’s monumental surroundings.
Yes, Caro Hotel has a gastronomic restaurant called Xanglot. It occupies a highly emblematic space within the building—the semi-basement—and is considered by the German publisher Taschen to be one of the most beautiful rooms in the world. Its cuisine blends tradition with creativity, offering a technique-driven, flavorful menu built around seasonal produce and local roots, led by chef Sandra Jorge.
Booking directly on the official website is always cheaper than booking through other platforms such as Booking or Expedia. It also includes other advantages such as free cancellation up to 48 hours before arrival, a welcome pack, room details, and 24-hour personal assistance.
Yes, Caro Hotel offers private parking with valet service for guests arriving by car. Once at the hotel, guests can simply request their vehicle whenever needed. The service has a cost of 25 euros per day, VAT included.
Caro Hotel offers dedicated service designed to personalize each guest’s stay beyond the hotel itself. The team knows the destination inside out and can recommend places of true interest, routes, and plans based on each guest’s preferences, alongside 24-hour reception, personal assistance, a gastronomic restaurant, a splash pool, and other services for a high-end urban stay.
Caro Hotel is especially recommended for cultural getaways, romantic trips, gastronomic stays, and premium visits to València. Its blend of location, history, and design makes it especially appealing to travelers looking for a different kind of experience right in the heart of the city.
Caro Hotel maintains a consistent sustainability policy across economic, social, and environmental areas. This commitment includes creating quality jobs, being mindful of tourism’s impact on the city, preserving and restoring heritage, and applying strict environmental standards; it is also the only 5-star hotel in València certified in sustainability by Bioscore and awarded the S de Sostenibilidad by the Spanish Institute for Tourism Quality and Sustainability.
Caro Hotel enjoys an outstanding reputation among guest reviews. In 2025, guests rated it an average of 95.8 out of 100, with service, cleanliness, location, and comfort standing out in particular. The hotel operates to the highest standards, reflecting a continuous commitment to excellence and an ongoing focus on each guest’s well-being throughout their stay. Caro Hotel has also been awarded 1 Michelin Key.